Exelon’s email webmail service offers a generous 50GB of storage per mailbox. This should accommodate most users’ needs. However, exceeding this limit can result in email delivery issues. To avoid problems, regularly review your inbox and delete unnecessary emails.
Managing Your Storage Space
For effective storage management, utilize the Exelon webmail’s search function to quickly find and delete large attachments or old email chains. Consider archiving less-frequently accessed emails to a separate storage location. Regularly emptying your “Deleted Items” folder is also crucial.
Data Retention Policy
Exelon maintains a data retention policy designed to balance security and efficient resource management. Specific retention periods vary depending on the type of data. However, emails are generally retained for a period of 12 months after they are sent or received, unless otherwise specified by legal or regulatory requirements. Therefore, saving important information independently (for example, locally or in a cloud storage service) is strongly recommended.
Exceeding Storage Limits
If you reach your storage limit, you will receive email notifications. These notifications provide clear guidance on reducing your mailbox size. If you continue to exceed the limit, your ability to send and receive emails might be temporarily restricted. Actively manage your storage to prevent service interruptions.
Archive Options and Best Practices
| Delete Unnecessary Emails | Regularly remove unwanted emails and attachments. |
| Use Search Effectively | Locate and remove large files or old email threads. |
| Empty Deleted Items | Frequently clear your trash folder to reclaim space. |
| Archive Emails | Move less-frequently accessed emails to an archive for long-term storage. |
Contacting IT Support
For further questions regarding Exelon’s email storage limits or data retention policy, contact your company’s IT support team. They can offer personalized assistance and answer specific queries about your account.


